Our Story

More than just a company... you are Glowbox family

Our Story


Some companies are built for profit.


Glowbox was built out of pure passion.


It started the way the best things always do — with a kid, a wall full of posters, and a mom who believed in magic. Growing up in the 1980s, Jesse Lee was captivated by the atmosphere of movie theaters, arcades, and the shopping malls of America’s golden era. The glow of a marquee. The larger-than-life artwork of a movie poster. The feeling that something extraordinary was happening just behind that lit-up frame.
His mother Nancy — the heart and soul behind everything Glowbox would become — would walk into VHS rental stores and ask if they had any extra posters her son could have. Jesse would plaster every inch of his walls. Teenage Mutant Ninja Turtles. Batman. Star Wars. Thriller. The Dark Crystal. Van Damme. Swamp Thing. Each poster a portal to another world.


That feeling never left him.


After earning his Graphic Design degree and spending over two decades as an eCommerce consumer — experiencing both extraordinary and deeply disappointing customer service along the way — Jesse made a decision. He would build a company that honored that childhood magic. A company that treated every customer the way he always wanted to be treated. A company that made something no one else in the world was making.


In 2013, right in the heartland of America — Kansas City, Missouri — Glowbox LLC was born.

 

What We Believe


We believe your posters deserve better than a plain frame gathering dust on a wall.


We believe the movies, the music, the moments, and the characters that shaped your life deserve to be displayed with the same energy and reverence you feel for them.


We believe American craftsmanship matters — and that a frame built by hand in Kansas City hits different than one mass-produced overseas and dropped in a warehouse.
And we believe that every single customer who trusts us with their walls deserves to be treated like family — because to us, that is exactly what you are.

 

Who We Are


Glowbox LLC is a family owned and operated small business based in Kansas City, Missouri. Every frame we produce is custom made to order in the USA — handcrafted to your exact specifications, in your chosen size, in your chosen color, and shipped directly to your door via FedEx.


We are not a faceless corporation. We are not a dropshipping operation. We are not a call center.
We are Jesse, his family, and a team that genuinely loves what they do — and it shows in every frame that leaves our shop.


Since our founding, we have:


🟢 Handcrafted over 5,000 custom LED frames
🟢 Shipped to customers in the USA, Canada, and worldwide
🟢 Maintained 100% customer satisfaction from day one
🟢 Been trusted by major Hollywood studios, casinos, theaters, and Fortune 500 brands
🟢 Built lasting relationships with collectors, home theater enthusiasts, and businesses across the globe

 

What Makes Glowbox Different


There is no other company in the world doing exactly what we do.


Our “World Famous” LED Poster Frames are the only frames of their kind — custom built in America, engineered for stunning edge-to-edge illumination, and designed to light up any poster you already own without any special prints or modifications required.


Ultra-slim at just 0.96” deep. Finished in premium anodized aluminum. Available in black, brushed silver, gold, champagne, bronze, blue, and red. Built to last for years. Backed by a 2-year warranty on every unit.


But beyond the product — what truly sets Glowbox apart is the experience.


When you reach out to us, you talk to us. Directly. Personally. Jesse handles most business inquiries himself.

 

Our team responds to texts and calls 7 days a week — day or night. No bots. No offshore support lines. No ticket systems. Just real people who care deeply about your experience and your satisfaction.
We understand that purchasing online requires trust. That is why we stand completely and unconditionally behind every product we make and every claim we put our name on. If something is ever not right — we make it right. Every time. No exceptions.

 

3 Days Easy Return

Returns within 3 days of receipt.

Standard shipping

Standard shipping, reliable and fast delivery

4/7 CUSTOMER SERVICE

Message our Text Line at (816)213-0826
Call the Glowbox Team at (816)710-GLOW or (816)213-0826